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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- IT, new technologies
- Management
- Services
Professional experience
Experience in the following industries :
- Education, training
- Social, public and human services
Professional experience
- IT support specialist
- Driscoll ICT and business center
- Since 11.2023
- As an IT support specialist, you might have received a ticket from a user who is unable to access their email account. You start by investigating the issue, checking the email server's status and ensuring that the user's account is active. After confirming these basics, you then troubleshoot the user's device, checking their internet connection, email settings, and any error messages they might be receiving. You might discover that the user's password has expired, so you guide them through the process of resetting it. Throughout this interaction, you remain patient and courteous, providing clear instructions and ensuring the user feels supported.
Skills
Programming, networking, cybersecurity, databases, systems administration.
Education
Education level : Bachelor
- Kampala university
- 02.2021 - 03.2024
- During my time at Kampala University studying computer science and information technology, I engaged in a diverse curriculum that equipped me with a strong foundation in both theoretical concepts and practical applications. For instance, one of the standout courses was Database Management, where I learned about SQL, database design principles, and data normalization. In a semester-long project for this course, I collaborated with classmates to develop a robust database system for a fictional e-commerce platform, applying our knowledge to design efficient data structures and optimize query performance. Moreover, the Programming Languages course provided a deep dive into various programming paradigms such as object-oriented programming, functional programming, and scripting languages. Through assignments and coding challenges, I honed my skills in languages like Java, Python, and JavaScript, gaining proficiency in problem-solving and algorithmic thinking.
Computer science and information technology
- Kampala university
- Since 02.2021
- Cisco networking refers to the study and implementation of networking technologies developed by Cisco Systems, a leading provider of networking hardware, software, and services. Cisco's networking solutions encompass a wide range of products and technologies, including routers, switches, firewalls, and networking software. Cisco certifications, such as CCNA (Cisco Certified Network Associate) and CCNP (Cisco Certified Network Professional), are highly regarded in the industry and validate expertise in designing, implementing, and managing Cisco-based networks. Cisco networking plays a critical role in enabling communication and connectivity within organizations and across the internet.
Cisco networking
Key Skills
- 3DS MAX
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Juba
- Place of residence : Kampala
- Accepted employment type : Fixed-term contract - Cooperative Education Program - Part-time work
- Last updated : 29.10.2024
- Total views CV : 33
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